Please note that there are additional policies that apply to your use of this site and our trading relationship with you: Privacy Pledge and Returns Policy
"Conditions" means these Terms and Conditions and the Special Conditions
"Product" means a product displayed for sale on the Website
"Product Description" means that part of the Website where certain details in respect of the individual Product are provided
"Special Order Item" means the a product that is bespoke or made specially to order and not subject to our normal return policy
"Users" means the users of the Website collectively
"Personal Information" means the details provided by you on registration
"We/us" means HeBe Jewellery
"Website" means the website located at www.hebejewellery.co.uk or any subsequent URL which may replace it
"Cookies" means small text files which our Website places on your computer's hard drive to store information about your shopping session and to identify your computer
"United Kingdom"means England, Wales, Scotland, Northern Ireland and the Channel Islands
"You" means a user of this Website
This Agreement is between you ("you" or "users") and HeBe Jewellery. ("HeBe Jewellery") pursuant to which HeBe Jewellery is prepared to grant you access to this Site.
License and Site Access
HeBe Jewellery grants you a limited license to access and make personal use of this Site and not to download or modify it, or any portion of it, except with express written consent of HeBe Jewellery. This license does not include any resale or commercial use of the site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of hebejewellery.co.uk or its contents; or any use of data mining, robots, or similar data gathering and extraction tools. The Site or any portion of the Site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of HeBe Jewellery. You may not frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of HeBe Jewellery. You may not use any meta tags or any other "hidden text" utilising HeBe Jewellery's name, trademarks or service marks without the express written consent of HeBe Jewellery. Any unauthorised use terminates the permission or license granted by HeBe Jewellery.
Product designs or images included on this Site are owned by HeBe Jewellery and/or its licensors and protected by copyright laws. You are not allowed to use any such designs without HeBe Jewellery™s express agreement.
The technical steps required to create the contract between you and us:
You are encouraged to print or note down the confirmation of order page for your records and as a reference to this contract. You can review this page at anytime by logging into your account on the HeBe Jewellery website.
All prices and charges on the website are in UK pounds sterling. Delivery charges may apply and these will be displayed in the order process.
If you have a discount promotional code it is your full responsibility to ensure this is included in the relevant section during the order process. A promotional code or discount offer cannot be applied after you confirm your order.
Non-acceptance of an order may be a result of one of the following:
If there are any problems with your order or we are unable to supply you with the goods, we shall contact you to inform you by email. We reserve the right to reject any offer to purchase to goods from our website by you at any time until the items have been allocated for shipping.
Termination You can terminate your contract with us as setout in our Returns Policy. This policy is an extension of our Terms and Conditions and should be read and understood before using the site.
Promotion and Discount codes
Promotion and discount codes should be entered at the shopping cart page or during the checkout process to be valid. If you decide to return goods that have a discount applied on the whole order, the amount refunded will be a division of the discount by the number of products ordered. This means that the discount will be applied on a line by line basis. Discounts and discount thresholds exclude postage and packaging. Discounts cannot be used in conjunction with any other offers.
HeBe Jewellery attempts to be as accurate as possible in its products descriptions. However, HeBe Jewellery does not warrant that product and price descriptions or other content of this site are accurate, complete, reliable, current, or error-free.
You should bear in mind that buying jewellery and gifts over the Internet provides a different shopping experience to buying in-store. Be aware that:
All prices are, unless otherwise stated, inclusive of VAT and other applicable taxes and exclude delivery charges which will be added during checkout before submitting your order.
You may submit suggestions, ideas, comments, questions, or other information, to us so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content.
Disclaimer of Warranties and Limitation of Liability
You agree to indemnify HeBe Jewellery against all damages, liabilities, costs, charges and expenses, including reasonable professional fees, that HeBe Jewellery may incur as a result of your breach of any of these Terms and Conditions or the use by any other person accessing the Website using your shopping account and/or your Personal Information or any claims brought relating to information submitted by you or actions taken by you. We will provide you with timely notice of any such claim.
Our relationship with you
We will not be responsible for the performance of any obligations under these terms and conditions in the case of an event outside of our reasonable control (force majeure), including (but not limited to) strikes, lockouts, failures of third party systems or networks, acts of god, fire, earthquake, storm, flood or other natural disaster, civil unrest, acts of terrorism, deliberate sabotage of or malicious damage to equipment or data or for damage to or destruction of premises or equipment, regulations or governmental policies and shortages of supplies and services.
HeBe Jewellery may extend delivery of an order so affected without liability to the customer except for the return of any payment made by the customer to HeBe Jewellery with respect to any undelivered portion of the order so cancelled.
All notices which we need to give to you under these terms and conditions will be sent by us to your registered e-mail address.
These terms and conditions set out the entire agreement between you and us in respect of the sale, purchase and use of the goods. They supersede any previous agreement or understanding in relation to the subject matter hereof. No variation of these terms are binding on us unless agreed by us in writing. By your continued use of this site, you acknowledge that you have read and understood these Terms and Conditions and you agree to act in accordance with, and be bound by them. These Terms and Conditions shall not be altered or modified in any way without the prior written consent of HeBe Jewellery.
If you are acting as an agent for a principal (including on behalf of your employer), you and the principal, jointly and severally, assume all of your obligations set forth in this Agreement.
If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions (and the remainder of the provision in question) shall be unaffected.
Save to the extent that you exercise your right as a consumer to bring an action in or rely on the laws of your country of domicile, the interpretation, construction, effect and enforceability of these terms and conditions shall be governed by English Law, and you and we agree to submit to the non-exclusive jurisdiction of English courts for the determination of disputes.